Privacy Policy

Welcome to House of Rania (www.houseofrania.com). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect the following types of information when you use our website:

a. Personal Information

When you make a purchase or contact us, we may collect personal details such as:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party providers)

b. Non-Personal Information

This includes information such as:

• Browser type and version
• IP address
• Pages visited and time spent
• Device information

2. How We Use Your Information

We use the information collected to:

• Fulfill and manage your orders
• Process payments and refunds
• Communicate with you about your order or inquiries
• Send promotional emails (you may opt-out at any time)
• Improve and personalize your experience on our website
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe)
• Shipping carriers (FedEx, DHL, Emirates Post)
• Marketing platforms (with your consent)
• Service providers who help operate our website

All third-party services are obligated to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your information, including the use of SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing
• Object to or restrict processing

To exercise any of these rights, please contact us at hello@houseofrania.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: hello@houseofrania.com
🌐 Website: www.houseofrania.com